RBR support

RBR support

    • Instruments
      • Instrument troubleshooting
        • Wi-Fi troubleshooting
        • Twist activation troubleshooting
        • Sleep current tests
          • Compact Instrument sleep current test
          • Standard instrument sleep current test
          • XR Logger sleep current test
      • RBR quick start guides
      • RBR instrument guides
      • Compensation equations
        • Conductivity - corrected for temperature and pressure
        • Pressure - temperature correction of pressure
        • O2 - compensated for pressure and salinity
        • Rinko DO - compensated for temperature using the Rinko temperature sensor
        • pH - simple temperature correction of pH
      • Additional calculated parameters
        • Calculating seawater density from density anomaly
        • Oxygen - derived parameters
          • O2 saturation
          • DO concentration - Gordon and Garcia
          • O2 saturation derived from concentration
          • DO concentration - Weiss
          • Concentration conversion
      • Instrument connections
        • Pinout diagrams
          • MCBH-6-MP pinout - sensors
          • MCIL-6-FS and MCIL-6-MP pinouts for RS-232 extention cables
          • MCIL-6-FS and MCIL-6-MP pinouts for RS-485 extension cables
          • MCBH-6-MP pinout - standard instruments, Q, Q | plus
          • DB9-F pinout - sensors
          • MCBH-6-FS pinout (SV11) - RBRconcerto³, RBRmaestro³
          • MCBH-6-FS pinout (RS-232) - RBRconcerto³, RBRmaestro³
          • DB9-F pinout - L3, Q, Q | plus, BPR, BPR | zero
          • mDP connector pinouts - RBR BECs
          • MCBH-6-MP pinout - BPR, BPR | zero
          • MINK-10-FCR pinout - APT, BPR, BPR | zero
        • Serial communication
        • Underwater connector maintenance
        • Battery end-cap umbilical recommendations
        • mDP port: troubleshooting
      • Miscellaneous
        • Serial communication using terminals
          • Connecting to instruments with RealTerm (Windows)
          • Connecting to instruments with CoolTerm (MacOS)
        • Realtime clock (RTC) explained
        • Battery recommendations
      • Hardware
        • O-rings
        • Refillable desiccant
        • Using a coupler for bulkhead-mounted sensors
        • Using Oxyguard support kit
    • Systems
      • MLM inductive modem
        • Documentation
        • Buffered operation
        • RBRconcerto connection to MLM
        • Download operation
        • Streaming operation
        • Polling operation
        • MLM quick start
      • RBRcervata
      • Wirewalker
        • Wirewalker buoyancy foam
        • Wirewalker configuration
      • Underwater battery canisters
      • RBRglissando underway profiling winch
      • RBRcervello
    • Ruskin
      • Ruskin user guides
      • Release notes
        • 2.x.x
          • 2.25.x
            • 2.25.2
            • 2.25.1
            • 2.25.0
          • 2.24.x
            • 2.24.3
            • 2.24.1
            • 2.24.0
          • 2.23.x
            • 2.23.1
            • 2.23.0
          • 2.22.x
            • 2.22.2
            • 2.22.1
            • 2.22.0
          • 2.21.x
            • 2.21.2
            • 2.21.1
            • 2.21.0
          • 2.20.x
            • 2.20.10
            • 2.20.9
            • 2.20.8
            • 2.20.7
            • 2.20.6
            • 2.20.5
            • 2.20.4
            • 2.20.0
          • 2.19.x
            • 2.19.1
            • 2.19.0
          • 2.18.x
            • 2.18.4
            • 2.18.3
            • 2.18.2
            • 2.18.1
            • 2.18.0
          • 2.17.x
            • 2.17.2
            • 2.17.1
            • 2.17.0
          • 2.16.x
            • 2.16.3
            • 2.16.2
            • 2.16.1
            • 2.16.0
          • 2.15.x
            • 2.15.2
            • 2.15.1
            • 2.15.0
          • 2.14.x
            • 2.14.3
            • 2.14.2
            • 2.14.1
            • 2.14.0
          • 2.13.x
            • 2.13.0
          • 2.12.x
            • 2.12.3
            • 2.12.2
            • 2.12.1
            • 2.12.0
          • 2.11.x
            • 2.11.1
            • 2.11.0
          • 2.10.x
            • 2.10.4
            • 2.10.3
            • 2.10.2
            • 2.10.1
            • 2.10.0
          • 2.9.x
            • 2.9.9
            • 2.9.7
            • 2.9.6
            • 2.9.5
            • 2.9.4
            • 2.9.3
            • 2.9.2
            • 2.9.1
            • 2.9.0
          • 2.8.x
            • 2.8.5
            • 2.8.4
            • 2.8.3
            • 2.8.2
            • 2.8.1
            • 2.8.0
          • 2.7.x
            • 2.7.3
            • 2.7.2
            • 2.7.0
          • 2.6.x
            • 2.6.4
            • 2.6.1
            • 2.6.0
          • 2.5.x
            • 2.5.12
            • 2.5.8
            • 2.5.6
            • 2.5.5
            • 2.5.0
          • 2.4.x
            • 2.4.6
            • 2.4.5
            • 2.4.0
          • 2.3.x
            • 2.3.1
            • 2.3.0
          • 2.2.x
            • 2.2.3
            • 2.2.2
            • 2.2.1
            • 2.2.0
          • 2.1.x
            • 2.1.2
            • 2.1.1
            • 2.1.0
          • 2.0.x
            • 2.0.0
        • 1.x.x
          • 1.13.x
            • 1.13.17
            • 1.13.16
            • 1.13.15
            • 1.13.14
            • 1.13.13
            • 1.13.12
            • 1.13.11
            • 1.13.10
            • 1.13.9
            • 1.13.8
            • 1.13.7
            • 1.13.6
            • 1.13.5
            • 1.13.4
            • 1.13.3
            • 1.13.2
            • 1.13.1
            • 1.13.0
      • Ruskin features
        • Waves
          • Wave parameters
          • Wave overview
          • Wave processing
        • Auto-ranging
      • Ruskin miscellaneous
        • Adding profiles manually
        • Calibration coefficients
        • Using the Annotation function to clip an RSK dataset
        • Calibration facility
      • Software troubleshooting
        • Allowing Ruskin through the Windows firewall
        • Ruskin failing to open on Windows
        • Rebuilding a damaged RSK file
        • Correcting the time zone
    • Firmware
      • L3 firmware release notes
        • 1.161
        • 1.158
        • 1.157
        • 1.156
        • 1.155
        • 1.154
        • 1.153
        • 1.152
        • 1.151
        • 1.150
        • 1.148
        • 1.147
        • 1.145
        • 1.144
        • 1.143
        • 1.142
        • 1.141
        • 1.140
        • 1.139
        • 1.138
        • 1.137
        • 1.136
        • 1.135
        • 1.134
        • 1.133
        • 1.132
        • 1.131
        • 1.130
        • 1.129
        • 1.128
        • 1.127
        • 1.126
        • 1.125
        • 1.124
        • 1.123
        • 1.122
        • 1.121
        • 1.119
        • 1.118
        • 1.117
        • 1.116
        • 1.115
        • 1.114
        • 1.113
        • 1.112
        • 1.111
        • 1.110
        • 1.109
        • 1.108
        • 1.107
        • 1.106
        • 1.105
        • 1.104
        • 1.103
        • 1.102
        • 1.101
        • 1.100
        • fw104 - 1.0xx
          • fw104 - 1.099
          • fw104 - 1.098
          • fw104 - 1.097
          • fw104 - 1.096
          • fw104 - 1.095
          • fw104 - 1.094
          • fw104 - 1.093
          • fw104 - 1.092
          • fw104 - 1.091
          • fw104 - 1.090
          • fw104 - 1.080
          • fw104 - 1.070
          • fw104 - 1.060
          • fw104 - 1.050
          • fw104 - 1.040
          • fw104 - 1.030
          • fw104 - 1.020
      • SL3 firmware release notes
        • SL3-Analog fw105
          • fw105 - 1.056
          • fw105 - 1.054
          • fw105 - 1.053
          • fw105 - 1.052
          • fw105 - 1.051
          • fw105 - 1.050
          • fw105 - 1.049
          • fw105 - 1.048
          • fw105 - 1.047
          • fw105 - 1.046
          • fw105 - 1.045
          • fw105 - 1.044
          • fw105 - 1.043
          • fw105 - 1.042
          • fw105 - 1.041
          • fw105 - 1.040
          • fw105 - 1.030
          • fw105 - 1.020
          • fw105 - 1.010
          • fw105 - 1.000
        • SL3-Analog-wb fw107
          • fw107 - 1.063
          • fw107 - 1.062
          • fw107 - 1.061
          • fw107 - 1.059
          • fw107 - 1.058
          • fw107 - 1.057
          • fw107 - 1.056
          • fw107 - 1.054
          • fw107 - 1.053
        • SL3-RadPAR-wb fw110
          • fw110 - 1.060
          • fw110 - 1.059
          • fw110 - 1.058
          • fw110 - 1.057
          • fw110 - 1.056
          • fw110 - 1.055
      • SEN3 firmware release notes
        • SEN3-Serial fw106
          • fw106 - 1.056
          • fw106 - 1.053
          • fw106 - 1.050
          • fw106 - 1.049
          • fw106 - 1.046
          • fw106 - 1.045
          • fw106 - 1.044
          • fw106 - 1.043
          • fw106 - 1.042
        • SEN3-Serial-wb fw109
          • fw109 - 1.059
          • fw109 - 1.058
          • fw109 - 1.057
          • fw109 - 1.056
          • fw109 - 1.053
        • SEN3 - tridente
        • SEN3 - T.ODO
          • fw200 - 1.060
    • Integrations with libRBR
    • FAQ
      • Sensor questions
        • How long will RBR support my instrument?
        • How is the conductivity cell affected by objects in close proximity?
        • How much is the salinity offset when removing or adding a sensor guard?
        • What will happen to my instrument if it goes beyond its pressure rating?
        • Does the internal instrument clock drift linearly?
        • When should I use an optical DO sensor (RBRcoda³ T.ODO) rather than a galvanic DO sensor (OxyGuard)?
        • You offer two types of pressure gauges – how do I choose one over the other?
        • Which pressure rates are available?
        • Do I need to compensate for salinity variations on ODO measurements?
        • How is the time constant (tau) affecting my data when it is slower than the sampling rate?
      • Calibration questions
        • Can RBR calibrate all of my sensors?
        • How do I get my instrument calibrated?
        • How long does it take to get an instrument calibrated?
        • How often does my instrument need to be calibrated?
        • Can I get a calibration range beyond +35°C?
      • Power and communication questions
        • What communications options are available?
        • Can I use RS-485 transmission?
        • What is the maximum cable length for serial RS-232 transmission?
        • Is it possible to read realtime data from my instrument?
        • Is it possible to use external power with my instruments?
        • What type of MCBH connectors are used?
        • What types of batteries can I use?
        • What happens to my data when the batteries run out of power?
        • When happens to the clock or configuration settings if the battery is removed and replaced prior to deployment?
        • Can I still connect to an instrument and download my data if the batteries are dead or removed?
        • How fast is Wi-Fi download compared to cabled download?
      • Software and firmware questions
        • Can I trust Ruskin deployment estimates?
        • How can I customize the measurement settings in Ruskin?
        • What’s the difference between Tide and Wave modes in Ruskin?
        • How does Ruskin process tide and wave data?
        • Can Ruskin provide realtime wave processing?
        • How can I update my firmware?
        • How long will the Zebra-Tech wiper battery last?
    • Publications
RBR support
  • RBR support
  • RBR support
  • FAQ
  • Calibration questions
  • How long does it take to get an instrument calibrated?

How long does it take to get an instrument calibrated?

RBR commits to calibrating your instruments in three weeks or less.

https://rbr-global.com/three-weeks-or-its-free-introducing-the-rbr-express-calibration-guarantee/

Please contact RBR service team at https://rbr-global.com/support/service to schedule your calibration.

Alternatively, request your calibration quote form Ruskin.

calibration three weeks 2