RBR support

RBR support

    • Instruments
      • Instrument troubleshooting
        • Wi-Fi troubleshooting
        • Twist activation troubleshooting
        • Sleep current tests
          • Compact Instrument sleep current test
          • Standard instrument sleep current test
          • XR Logger sleep current test
      • RBR quick start guides
      • RBR instrument guides
      • Compensation equations
        • Conductivity - corrected for temperature and pressure
        • Pressure - temperature correction of pressure
        • O2 - compensated for pressure and salinity
        • Rinko DO - compensated for temperature using the Rinko temperature sensor
        • pH - simple temperature correction of pH
      • Additional calculated parameters
        • Calculating seawater density from density anomaly
        • Oxygen - derived parameters
          • O2 saturation
          • DO concentration - Gordon and Garcia
          • O2 saturation derived from concentration
          • DO concentration - Weiss
          • Concentration conversion
      • Instrument connections
        • Pinout diagrams
          • MCBH-6-MP pinout - sensors
          • MCIL-6-FS and MCIL-6-MP pinouts for RS-232 extention cables
          • MCIL-6-FS and MCIL-6-MP pinouts for RS-485 extension cables
          • MCBH-6-MP pinout - standard instruments, Q, Q | plus
          • DB9-F pinout - sensors
          • MCBH-6-FS pinout (SV11) - RBRconcerto³, RBRmaestro³
          • MCBH-6-FS pinout (RS-232) - RBRconcerto³, RBRmaestro³
          • DB9-F pinout - L3, Q, Q | plus, BPR, BPR | zero
          • mDP connector pinouts - RBR BECs
          • MCBH-6-MP pinout - BPR, BPR | zero
          • MINK-10-FCR pinout - APT, BPR, BPR | zero
        • Serial communication
        • Underwater connector maintenance
        • Battery end-cap umbilical recommendations
        • mDP port: troubleshooting
      • Miscellaneous
        • Serial communication using terminals
          • Connecting to instruments with RealTerm (Windows)
          • Connecting to instruments with CoolTerm (MacOS)
        • Realtime clock (RTC) explained
        • Battery recommendations
      • Hardware
        • O-rings
        • Refillable desiccant
        • Using a coupler for bulkhead-mounted sensors
        • Using Oxyguard support kit
    • Systems
      • MLM inductive modem
        • Documentation
        • Buffered operation
        • RBRconcerto connection to MLM
        • Download operation
        • Streaming operation
        • Polling operation
        • MLM quick start
      • RBRcervata
      • Wirewalker
        • Wirewalker buoyancy foam
        • Wirewalker configuration
      • Underwater battery canisters
      • RBRglissando underway profiling winch
      • RBRcervello
    • Ruskin
      • Ruskin user guides
      • Release notes
        • 2.x.x
          • 2.25.x
            • 2.25.2
            • 2.25.1
            • 2.25.0
          • 2.24.x
            • 2.24.3
            • 2.24.1
            • 2.24.0
          • 2.23.x
            • 2.23.1
            • 2.23.0
          • 2.22.x
            • 2.22.2
            • 2.22.1
            • 2.22.0
          • 2.21.x
            • 2.21.2
            • 2.21.1
            • 2.21.0
          • 2.20.x
            • 2.20.10
            • 2.20.9
            • 2.20.8
            • 2.20.7
            • 2.20.6
            • 2.20.5
            • 2.20.4
            • 2.20.0
          • 2.19.x
            • 2.19.1
            • 2.19.0
          • 2.18.x
            • 2.18.4
            • 2.18.3
            • 2.18.2
            • 2.18.1
            • 2.18.0
          • 2.17.x
            • 2.17.2
            • 2.17.1
            • 2.17.0
          • 2.16.x
            • 2.16.3
            • 2.16.2
            • 2.16.1
            • 2.16.0
          • 2.15.x
            • 2.15.2
            • 2.15.1
            • 2.15.0
          • 2.14.x
            • 2.14.3
            • 2.14.2
            • 2.14.1
            • 2.14.0
          • 2.13.x
            • 2.13.0
          • 2.12.x
            • 2.12.3
            • 2.12.2
            • 2.12.1
            • 2.12.0
          • 2.11.x
            • 2.11.1
            • 2.11.0
          • 2.10.x
            • 2.10.4
            • 2.10.3
            • 2.10.2
            • 2.10.1
            • 2.10.0
          • 2.9.x
            • 2.9.9
            • 2.9.7
            • 2.9.6
            • 2.9.5
            • 2.9.4
            • 2.9.3
            • 2.9.2
            • 2.9.1
            • 2.9.0
          • 2.8.x
            • 2.8.5
            • 2.8.4
            • 2.8.3
            • 2.8.2
            • 2.8.1
            • 2.8.0
          • 2.7.x
            • 2.7.3
            • 2.7.2
            • 2.7.0
          • 2.6.x
            • 2.6.4
            • 2.6.1
            • 2.6.0
          • 2.5.x
            • 2.5.12
            • 2.5.8
            • 2.5.6
            • 2.5.5
            • 2.5.0
          • 2.4.x
            • 2.4.6
            • 2.4.5
            • 2.4.0
          • 2.3.x
            • 2.3.1
            • 2.3.0
          • 2.2.x
            • 2.2.3
            • 2.2.2
            • 2.2.1
            • 2.2.0
          • 2.1.x
            • 2.1.2
            • 2.1.1
            • 2.1.0
          • 2.0.x
            • 2.0.0
        • 1.x.x
          • 1.13.x
            • 1.13.17
            • 1.13.16
            • 1.13.15
            • 1.13.14
            • 1.13.13
            • 1.13.12
            • 1.13.11
            • 1.13.10
            • 1.13.9
            • 1.13.8
            • 1.13.7
            • 1.13.6
            • 1.13.5
            • 1.13.4
            • 1.13.3
            • 1.13.2
            • 1.13.1
            • 1.13.0
      • Ruskin features
        • Waves
          • Wave parameters
          • Wave overview
          • Wave processing
        • Auto-ranging
      • Ruskin miscellaneous
        • Adding profiles manually
        • Calibration coefficients
        • Using the Annotation function to clip an RSK dataset
        • Calibration facility
      • Software troubleshooting
        • Allowing Ruskin through the Windows firewall
        • Ruskin failing to open on Windows
        • Rebuilding a damaged RSK file
        • Correcting the time zone
    • Firmware
      • L3 firmware release notes
        • 1.161
        • 1.158
        • 1.157
        • 1.156
        • 1.155
        • 1.154
        • 1.153
        • 1.152
        • 1.151
        • 1.150
        • 1.148
        • 1.147
        • 1.145
        • 1.144
        • 1.143
        • 1.142
        • 1.141
        • 1.140
        • 1.139
        • 1.138
        • 1.137
        • 1.136
        • 1.135
        • 1.134
        • 1.133
        • 1.132
        • 1.131
        • 1.130
        • 1.129
        • 1.128
        • 1.127
        • 1.126
        • 1.125
        • 1.124
        • 1.123
        • 1.122
        • 1.121
        • 1.119
        • 1.118
        • 1.117
        • 1.116
        • 1.115
        • 1.114
        • 1.113
        • 1.112
        • 1.111
        • 1.110
        • 1.109
        • 1.108
        • 1.107
        • 1.106
        • 1.105
        • 1.104
        • 1.103
        • 1.102
        • 1.101
        • 1.100
        • fw104 - 1.0xx
          • fw104 - 1.099
          • fw104 - 1.098
          • fw104 - 1.097
          • fw104 - 1.096
          • fw104 - 1.095
          • fw104 - 1.094
          • fw104 - 1.093
          • fw104 - 1.092
          • fw104 - 1.091
          • fw104 - 1.090
          • fw104 - 1.080
          • fw104 - 1.070
          • fw104 - 1.060
          • fw104 - 1.050
          • fw104 - 1.040
          • fw104 - 1.030
          • fw104 - 1.020
      • SL3 firmware release notes
        • SL3-Analog fw105
          • fw105 - 1.056
          • fw105 - 1.054
          • fw105 - 1.053
          • fw105 - 1.052
          • fw105 - 1.051
          • fw105 - 1.050
          • fw105 - 1.049
          • fw105 - 1.048
          • fw105 - 1.047
          • fw105 - 1.046
          • fw105 - 1.045
          • fw105 - 1.044
          • fw105 - 1.043
          • fw105 - 1.042
          • fw105 - 1.041
          • fw105 - 1.040
          • fw105 - 1.030
          • fw105 - 1.020
          • fw105 - 1.010
          • fw105 - 1.000
        • SL3-Analog-wb fw107
          • fw107 - 1.063
          • fw107 - 1.062
          • fw107 - 1.061
          • fw107 - 1.059
          • fw107 - 1.058
          • fw107 - 1.057
          • fw107 - 1.056
          • fw107 - 1.054
          • fw107 - 1.053
        • SL3-RadPAR-wb fw110
          • fw110 - 1.060
          • fw110 - 1.059
          • fw110 - 1.058
          • fw110 - 1.057
          • fw110 - 1.056
          • fw110 - 1.055
      • SEN3 firmware release notes
        • SEN3-Serial fw106
          • fw106 - 1.056
          • fw106 - 1.053
          • fw106 - 1.050
          • fw106 - 1.049
          • fw106 - 1.046
          • fw106 - 1.045
          • fw106 - 1.044
          • fw106 - 1.043
          • fw106 - 1.042
        • SEN3-Serial-wb fw109
          • fw109 - 1.059
          • fw109 - 1.058
          • fw109 - 1.057
          • fw109 - 1.056
          • fw109 - 1.053
        • SEN3 - tridente
        • SEN3 - T.ODO
          • fw200 - 1.060
    • Integrations with libRBR
    • FAQ
      • Sensor questions
        • How long will RBR support my instrument?
        • How is the conductivity cell affected by objects in close proximity?
        • How much is the salinity offset when removing or adding a sensor guard?
        • What will happen to my instrument if it goes beyond its pressure rating?
        • Does the internal instrument clock drift linearly?
        • When should I use an optical DO sensor (RBRcoda³ T.ODO) rather than a galvanic DO sensor (OxyGuard)?
        • You offer two types of pressure gauges – how do I choose one over the other?
        • Which pressure rates are available?
        • Do I need to compensate for salinity variations on ODO measurements?
        • How is the time constant (tau) affecting my data when it is slower than the sampling rate?
      • Calibration questions
        • Can RBR calibrate all of my sensors?
        • How do I get my instrument calibrated?
        • How long does it take to get an instrument calibrated?
        • How often does my instrument need to be calibrated?
        • Can I get a calibration range beyond +35°C?
      • Power and communication questions
        • What communications options are available?
        • Can I use RS-485 transmission?
        • What is the maximum cable length for serial RS-232 transmission?
        • Is it possible to read realtime data from my instrument?
        • Is it possible to use external power with my instruments?
        • What type of MCBH connectors are used?
        • What types of batteries can I use?
        • What happens to my data when the batteries run out of power?
        • When happens to the clock or configuration settings if the battery is removed and replaced prior to deployment?
        • Can I still connect to an instrument and download my data if the batteries are dead or removed?
        • How fast is Wi-Fi download compared to cabled download?
      • Software and firmware questions
        • Can I trust Ruskin deployment estimates?
        • How can I customize the measurement settings in Ruskin?
        • What’s the difference between Tide and Wave modes in Ruskin?
        • How does Ruskin process tide and wave data?
        • Can Ruskin provide realtime wave processing?
        • How can I update my firmware?
        • How long will the Zebra-Tech wiper battery last?
    • Publications
RBR support
  • RBR support
  • RBR support
  • Ruskin
  • Software troubleshooting

Software troubleshooting

  • Allowing Ruskin through the Windows firewall

  • Ruskin failing to open on Windows

  • Rebuilding a damaged RSK file

  • Correcting the time zone